ALES Technical Resources and Support

We offer a variety of services and resources and are dedicated to helping faculty and staff in the Faculty of Agricultural, Life & Environmental Sciences. We provide the following services and programs to support ALES faculty and staff.

What we do

  • ALES Active Directory Account Setup

  • Computer Setup

  • Computer Support (Windows / Macintosh)

  • Computer Purchase (departmental)

  • Mobile Setup

  • Software Support

  • Sharepoint

  • Video Conferencing

  • Equipment Loans

  • Printing Support

  • Web Development

  • Assist with connecting to University Wireless (UWS)

  • and more...

Video and Web Conferencing

  • Lync/Skype for Business (S4B) web conference;

  • Polycom Video Conferencing Unit (VCU); and

  • Adobe Connect (an external or internal eClass Live session) web conference.